At BirdSnap, we strive to make your shopping experience easy, secure, and transparent. Please review the following information about our accepted payment methods and related procedures.
We currently accept:
· PayPal
· Shopify Payments (including Visa, Mastercard, American Express, Discover)
Your security is our priority. All payments are processed through secure, encrypted gateways, ensuring your data remains safe. We use industry-standard security protocols (including SSL encryption) and never store your payment information on our servers.
3. Payment Authorization & Processing
· Your payment will be authorized and charged once you place your order.
· Please use a valid payment method with sufficient funds.
· Orders will only be processed after successful payment authorization.
· If payment is declined or funds are insufficient, your order may be delayed or canceled until the issue is resolved.
· After payment is complete, you will receive an order confirmation email with your order number, shipping address, and the items purchased (usually within 15 minutes).
· If you do not see your confirmation email, please check your spam or junk folder, or contact us for assistance.
· All prices and transactions on our website are in USD (United States Dollars).
· Any foreign exchange rates or transaction fees associated with currency conversion (if applicable) are the responsibility of the customer.
· Sales tax will be applied as required by state and local regulations based on your shipping address. Any applicable taxes will be shown during checkout.
· Refunds for canceled orders or returns will be issued to the original payment method.
· Please allow 3–5 business days for your refund to appear, depending on your financial institution.
· If you notice any discrepancies in your payment, contact us immediately for assistance.
· For detailed information about our refund process and eligibility, please refer to our Refunds Policy.
If you experience any payment issues—such as errors during checkout or problems with your payment method—please contact our customer service team at support@birdsnap.com. We’re here to help resolve your concerns promptly.
Contact Us
For any questions about our payment policy or for help with your order, please reach us at support@birdsnap.com.