We take your privacy seriously. This Privacy Statement explains how BirdSnap (referred to as “we,” “us,” or “our”) collects, uses, shares, and processes your information.
Collection and Use of Personal Data
Personal data includes information that can directly or indirectly identify you. It also includes anonymous data linked to such identifiable information. Data that has been irreversibly anonymized or aggregated, rendering it unable to identify you, does not qualify as personal data.
We observe principles of legality, transparency, and minimization when processing data. Your data is handled securely through technical and administrative measures. Personal data is used to verify accounts, monitor for fraud, investigate suspicious or illegal activities, and enforce our policies, all in service of ensuring the safety of our products and services. These activities are based on our legitimate interest in protecting our customers and operations.
1. Data you provide:
We collect personal data you submit when using our products and services, such as when you create an account, contact us, fill out surveys, or use our support tools. For purchases, we collect payment details, including credit or debit card information, billing and shipping addresses, and contact details.
2. Data about your use of our services and products:
When you visit our website or use our services, we may collect data like your device type, unique identifier, IP address, browser type, operating system, and usage details. When enabled, we may use GPS or IP addresses to determine a device’s approximate location to improve product functionality.
1. Providing, improving, and developing our services:
We use personal data to deliver, improve, and develop our products, services, and marketing efforts. This includes activities like data analysis, research, and audits. If you participate in events like contests or promotions, we may use your data to manage those programs.
2. Communicating with you:
With your prior consent, we may send marketing communications about our products and services. You can opt out of marketing emails at any time by contacting us. We also use personal data to respond to your inquiries, manage transactions, and notify you about updates to our policies or terms.
Definition and Use of "Cookies"
Cookies are small text files stored in your browser or device to save information. These can track identifiers, user behavior, and improve the security of our services. Cookies help personalize content, provide secure interactions, and deliver advertisements. Note that the specific cookies used depend on the website or service accessed.
We share personal data with trusted third-party partners who help us provide and market our products and services. Personal data is shared only as needed to support these purposes and will never be sold or used for third-party marketing without your explicit consent.
Data Disclosure, Storage, Transfer, and Processing
1. Legal obligations:
BirdSnap complies with applicable laws and regulations. If required by law or legal processes, we may disclose personal data to fulfill legal obligations or respond to government requests.
2. Business operations:
In cases of business reorganization, mergers, acquisitions, or similar transactions, personal data may be transferred as part of those transactions. We may also share data to protect our rights, investigate fraud, or ensure the security of operations.
3. Public interest and security:
Where necessary, we may share personal data for reasons of national security, law enforcement, or issues of significant public interest.
We take steps to keep your data accurate and up-to-date. You have the right to:
· Access, correct, or delete your personal data;
· Restrict or object to the processing of your data;
· Receive your personal data in a portable format.
To exercise your rights, please contact us. We may require proof of identity to process your request. Note that under certain legal or regulatory circumstances, we may not be able to fulfill a request to delete or provide access to some data.
Third-Party Websites and Services
Our website and services may include links to third-party websites. BirdSnap is not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before interacting with their services.
Data Security, Integrity, and Retention
We implement reasonable technical, physical, and administrative safeguards to protect your personal data from loss, misuse, or unauthorized access. We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless longer retention is required by law.
Changes to this Privacy Statement
We may periodically update this Privacy Statement to reflect changes in technology, industry standards, and legal requirements. Your continued use of BirdSnap’s products or services after any changes indicates your acceptance of the updated statement. If you disagree with the changes, you should stop using our products or services and contact us.
For further assistance or questions about this Privacy Statement, please contact us at support@birdsnap.com.
