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Q1: Why doesn't the Wi-Fi name appear when I connect to Wi-Fi?
A1: You need to turn on the "Location Permission" for the app in the System Settings and change it to “Allow when using”.
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Q2: Will the camera show red lights when night vision is activated?
A2: The built-in infrared lamp beads make the camera only show some dim red lights when night vision is activated, but the image quality is still clear under no light environment.
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Q3: What are the requirements for Wi-Fi?
A3: Please use a 2.4GHz wireless network. The device does not support the 5GHz wireless network. Meanwhile, please set the Wi-Fi authentication method to “wpa2-psk” or other lower level of the security method. A password is required.
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Q4: How far from the router should the camera be placed?
A4: After testing, the Wi-Fi connection distance can normally reach up to 100 meters in the open area. However, the actual situation depends on the strength of Wi-Fi and its surrounding environment.
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Q5: What is the maximum length of recording time?
A5: You can choose the recording time in the app. The camera will record for a fixed time or on auto mode, depending on whether it can detect a person. The maximum length of a video is 3 minutes.
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Q6: What should I do when the device malfunctions?
A6: Press and hold the power button to restart the camera.
