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FAQ about BirdSnap feeders

  • Do I need a subscription to use the camera?

    No subscription is required. You can watch live video and save clips directly to the SD card.

  • Will the feeder scare away birds?

    No. The camera is quiet and hidden inside the feeder housing, so birds can eat naturally.

  • Can multiple family members watch the birds?

    Yes. You can share access in the app so several people can view the live stream.

  • What is your return policy?

    We offer a 60‑day money‑back guarantee. If you are not satisfied, you can return the feeder within 60 days for a full refund.

  • Is there a warranty?

    Yes. All BirdSnap smart feeders come with a 2‑year warranty that covers manufacturing defects.

  • How long does shipping take?

    Most orders are processed within 1–2 business days and delivered in 3–7 business days, depending on your location.

  • 60-Day Money-Back Guarantee

    Enjoy 60-day hassle-free returns and exchanges for any reason, ensuring a worry-free shopping experience.

  • Secure Payment

    Your payment is protected by advanced encryption technology, keeping your personal and financial information secure.

  • Fast Shipping

    Experience fast and reliable shipping, with free delivery options available for most orders and locations.

  • 2-year Warranty

    Benefit from a 24-month product warranty that covers repairs or replacements for any manufacturing defects.

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