How Do I Purchase the BirdSnap AI Subscription Plan?
Quick Answer
Open the BirdSnap app, tap the profile icon in the bottom-right corner, then tap BirdSnap AI Plan and choose your billing period. Payment is handled securely through the Apple App Store (iOS) or Google Play (Android). Your subscription activates immediately once the purchase is confirmed.
Step-by-Step: Purchasing the BirdSnap AI Plan
Step 1 — Open the BirdSnap app and tap the profile icon in the bottom-right corner of the screen to go to your account page.
Step 2 — Tap BirdSnap AI Plan. This opens the subscription overview, showing the features included and the available billing options.
Step 3 — Choose your preferred plan — monthly or annual. Annual plans typically offer a lower per-month rate.
Step 4 — Tap Subscribe and confirm the purchase through the App Store (iOS) or Google Play (Android). You may be asked to authenticate with Face ID, fingerprint, or your Apple ID / Google account password.
Step 5 — Once the purchase is confirmed, your subscription activates immediately. Return to your camera's Library and tap a recent bird clip to see AI identification in action.
What's Included in the AI Plan
| Feature | AI Plan |
|---|---|
| AI bird species identification | ✓ |
| Cloud storage window | 15 days |
| Auto recording (up to 3 min per clip) | ✓ |
| Activity zone intelligent push | ✓ |
Using a Gift Code or Promo Code
If you have a BirdSnap gift code or promotional code, you do not need to purchase through the App Store. Instead, look for the Redeem Code option in your account profile section and enter the code there directly. See the related article on redeeming promo codes for detailed steps.
Subscription Renewal and Cancellation
Subscriptions renew automatically at the end of each billing period. You will receive a renewal reminder before the charge is processed. You can cancel at any time through your App Store or Google Play subscription settings — your subscription perks remain active until the end of the paid period, even after cancelling.
When to Contact Support
If the subscription does not activate after a confirmed payment, or if you are charged but the AI features are not appearing in the app, contact support with your order confirmation number and account email address.
- Email: support@birdsnap.com
- Phone: +1 573-514-4826
- Live chat: Available at BirdSnap.com
- In-app chat: Tap the chat icon in the BirdSnap app
- Facebook Messenger: Message us via our official Facebook page
Our support team is available Monday through Friday, 9:00 AM – 5:00 PM U.S. Central Time.
