What Is Included in the BirdSnap AI Subscription?
Quick Answer
Bird identification in the BirdSnap app is free and unlimited. Optional membership provides longer cloud history, extended automatic recording, smart notifications, and custom alert zones. Basic, Plus, and Pro offer 15, 30, and 45 days of cloud history respectively. See the app page for the full comparison.
What's Included
AI Bird Species Identification
In-app bird identification is free, with no usage limits. No membership is required for this feature.
Extended Cloud Storage — 15 Days
Free accounts store the last 3 days of cloud recordings (up to 0.5 GB). With a subscription, this extends to a 15-day rolling window, giving you significantly more history to browse, download, and share. Clips older than 15 days are automatically removed to keep storage current.
Auto Recording Mode — Up to 3 Minutes
Free accounts can record clips of fixed lengths: 10, 15, 20, 60, or 120 seconds. With a subscription, Auto mode becomes available — the camera keeps recording as long as motion continues, up to a maximum of 3 minutes per clip. This is ideal for watching long feeding sessions without the action being cut off mid-clip.
To enable: Camera Settings → Motion Detection → Recording Duration → Auto.
Activity Zone Intelligent Push
With a subscription, you can define a specific activity zone within the camera's field of view. The camera will only send alerts and record when motion is detected within that zone, reducing false triggers from background movement outside the feeder area.
Free vs. Subscribed — Full Comparison
| Feature | Free | AI Plan |
|---|---|---|
| Live streaming | ✓ | ✓ |
| Motion-triggered recording | ✓ | ✓ |
| Push notifications | ✓ | ✓ |
| Memory card recording | ✓ | ✓ |
| Night vision | ✓ | ✓ |
| Two-way audio | ✓ | ✓ |
| Cloud storage window | 3 days | 15 days |
| Recording duration | Up to 120s | Up to 3 min (Auto) |
| In-app bird identification | Free and unlimited | Free and unlimited |
| Activity zone intelligent push | ✗ | ✓ |
When to Contact Support
If subscribed features are not appearing in your app after a confirmed purchase, see the related article on AI identification not working after subscribing, or contact support directly.
- Email: support@birdsnap.com
- Phone: +1 573-514-4826
- Live chat: Available at BirdSnap.com
- In-app chat: Tap the chat icon in the BirdSnap app
- Facebook Messenger: Message us via our official Facebook page
Our support team is available Monday through Friday, 9:00 AM – 5:00 PM U.S. Central Time.
