How Do I Add a Friend's BirdSnap Camera to My App?

Quick Answer

Ask your friend to generate a sharing QR code from their BirdSnap app (Device Settings → Share → Device Sharing). In your app, tap Add Friend's Device → Scan QR Code, scan the code, and send a share request. Your friend approves the request, and their camera appears in your app.

Step-by-Step: Adding a Friend's Camera

Your friend (the camera owner) should:

Step 1 — Open the BirdSnap app and tap the settings icon on their camera.

Step 2 — Tap Share → Device Sharing. A QR code will appear on their screen.

Step 3 — Share the QR code with you — via screenshot, messaging app, or by showing their phone screen.

You should:

Step 1 — Make sure you have the BirdSnap app installed and are logged in to your own account. If you don't have an account, create a free one first.

Step 2 — Tap the + icon on the BirdSnap home page or navigate to Add Device → Add Friend's Device.

Step 3 — Select Scan QR Code to Connect Device and scan the QR code your friend provided.

Step 4 — Tap Request to Share to send the access request to your friend.

Your friend should:

Step 5 — Tap Approve when the share request notification arrives. If they miss the notification, they can find the pending request under Device Settings → Share → Application List.

Once approved, your friend's camera will appear on your BirdSnap home page alongside your own devices (if you have one).

What You Can Do as a Shared User

As a shared user (not the camera owner), you can:

• Watch the live stream
• View cloud recordings
• Receive motion notifications (if you enable them in your app settings)

You cannot change camera settings, delete recordings, or share the camera further.

When to Contact Support

If the QR code scan fails or the share request never arrives for the camera owner to approve, make sure both apps are updated to the latest version. If the issue persists, contact support.

• Email: support@birdsnap.com
• Phone: +1 573-514-4826
• Live chat: Available at BirdSnap.com
• In-app chat: Tap the chat icon in the BirdSnap app
• Facebook Messenger: Message us via our official Facebook page

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM U.S. Central Time.