How Do I Turn Notifications On or Off?

Quick Answer

To turn notifications on or off, go to your camera's settings in the BirdSnap app and toggle Motion Detection Notification. For temporary silence without fully disabling alerts, use the Do Not Disturb (bell icon) feature on the app's home page, where you can mute notifications for a set period while the camera continues recording.

Method 1 — Turn Off Notifications in the App

Step 1 — Open the BirdSnap app and tap the settings icon on your camera's tile or live view (top right corner).

Step 2 — Tap Notification Settings.

Step 3 — Toggle Motion Detection Notification off to stop all motion alerts from this camera, or back on to resume them.

This setting can be adjusted anytime and takes effect immediately.

Method 2 — Use Do Not Disturb (Temporary Mute)

If you want to pause notifications for a short time — during a meeting, at night, or while watching a film — Do Not Disturb is the better option. Notifications resume automatically after the set period, and the camera continues recording throughout.

Step 1 — On the BirdSnap app home page, tap the bell icon in the top corner.

Step 2 — Select a mute duration (e.g., 1 hour, 4 hours, until morning) or set a custom schedule.

Step 3 — The bell icon will show as crossed or indicate a timer while DND is active. Tap it again to cancel early.

Method 3 — Adjust Notification Permissions at the System Level

If you want BirdSnap notifications handled at the phone's operating system level — for example, to allow notifications but suppress the sound or badge — go to your phone's Settings:

• iPhone: Settings → Notifications → BirdSnap. Adjust banners, sounds, and badges individually.
• Android: Settings → Apps → BirdSnap → Notifications. Control notification categories and priority.

For Shared Users

If your camera has been shared with family or friends, each user controls their own notification preferences independently in their own app. Turning off your notifications does not affect the notifications received by people you have shared the camera with.

When to Contact Support

If notification settings are correctly enabled but alerts are still not arriving, see the related article on not receiving notifications, which covers additional causes including battery optimization settings and background app restrictions.

• Email: support@birdsnap.com
• Phone: +1 573-514-4826
• Live chat: Available at BirdSnap.com
• In-app chat: Tap the chat icon in the BirdSnap app
• Facebook Messenger: Message us via our official Facebook page

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM U.S. Central Time.